Shipping policy

Crafts by Q LLC Shipping Policy was last updated on 06/28/2024.

Digital items have no shipping costs. 

This document sets out the shipping policy that applies to customers that make a purchase at Crafts By Q LLC. If you have any questions, please email us qudu12@craftsbyqllc.com.

Order Processing Time
Physical customized items will be made in up to 7-10 business days and shipped out in up to 7-10 business days to allow for mail time. Please be aware that most items will be shipped quicker than allotted time. 

Delivery Address
Please note that we are unable to modify the delivery address once you have placed your order. 

International Orders
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

There are no Returns, Refunds, or Exchanges.