Refund policy

Due to the custom and made-to-order nature of many products, all sales are generally final.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at qudu12@craftsbyqllc.com so we can review and make it right.

Digital products are non-refundable once delivered.

Customer satisfaction matters to us, and we are happy to help with order concerns.